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Cloud-Based Phone Systems

Switching to a cloud-based phone system offers a number of excellent benefits for businesses, not least the potential to significantly reduce running costs!

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Tailored cloud-based phone systems

Our cost-effective cloud phone systems offer businesses an excellent range of features and benefits, like the ability to easily set up call forwarding, transfers and conferences. More affordable and scalable than traditional landlines, this system could transform your business for the better!

We are leading providers of tailored cloud phones and support in Dorset, Hampshire & Wiltshire. We even offer a free bill analysis of your current tariff so that we can help you find the best ways to save money.

Contact us today to find out more about our cloud-based phone systems on 01202 514444. 

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What is a cloud phone system?

A cloud phone system is a VoIP (Voice over IP) based business system that allows you to communicate over your internet connection rather than physical lines.

The phone platform is securely hosted in the cloud, whilst the processor is kept in a secure location off-site. You then pay a monthly subscription fee in order to make calls using your phone system.

At Town & Country Communications, we have matched clients across the South with the perfect VoIP phone system for their needs.

Contact us today to find out more on 01202 514444.

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Why switch to a cloud phone system?

Traditional landlines have been used for decades but they have their faults. For example, it can be expensive and complex to add new handsets, and hosting hardware on-site requires expensive maintenance and IT support.

A cloud-based phone system helps small and medium-sized businesses manage their communication service in a more efficient way, reducing costs in the process. They are easier to upscale, offer a wide range of features, and are not restricted to just one location. Plus, you won’t have to worry about hosting any hardware at work!

All you need to benefit from a VoIP phone system is a reliable internet connection. If you are having any trouble with your connection, our team can provide excellent broadband support services to get you up and running with a fast and dependable connection.

Get in touch today with our friendly team to discuss your requirements.

Benefits of a cloud-based phone system with Town & Country Communications

  • Auto Attendant
  • Automatic Hold/Retrieve
  • Barge-in Exempt
  • Basic Call Logs
  • Busy Lamp Field
  • Call Forwarding Always
  • Call Forwarding No Answer
  • Call Forwarding Selective
  • Call Notify
  • Call Park
  • Call Pickup
  • Call Queuing
  • Call Recording
  • Call Return
  • Call Transfer
  • Call Waiting
  • Calling Name Retrieval
  • Connected Line Identification Presentation
  • Connected Line Identification Restriction
  • CTI/CRM Integration
  • TC HOST Anywhere (Link DDI to mobile phone)
  • TC HOST Receptionist Console
  • TC HOST Software
  • TC HOST Toolbar
  • Do Not Disturb (DND)
  • External Calling Line ID Delivery
  • Fax to email
  • Flash Call Hold
  • Group Paging
  • Hotelling Guest
  • Hotelling Host
  • Hunt Group
  • Internal Calling Line ID Delivery
  • Last Number Redial
  • Music On Hold
  • Outlook Integration
  • Priority Alert
  • Push to Talk
  • Remote Office
  • Selective Call Acceptance
  • Selective Call Rejection
  • Sequential Ring
  • Shared Call Appearance
  • Speed Dial 100 Entries

Ready to optimise communication throughout your business? Get in touch with us to discover how a cloud phone system could help your employees today. Call us on 01202 514444.

Cloud-Based Phone Systems FAQs

A cloud-based, or VoIP (Voice over Internet Protocol), phone system is hosted in the cloud. Your voice is converted into a digital signal, meaning you can make calls over the internet rather than physical lines.

You can use these systems anywhere that has an internet connection. Simply plug in your phone or run the app to access all your usual features.

Because they can be used anywhere that has an internet connection, these phone systems are ideal for businesses with a lot of remote workers.

Cloud phones are often more cost-effective and convenient, as they require less infrastructure and give you the flexibility to take calls from your desk phone, computer or mobile. Because they offer users the ability to utilise all the features of the office phone system anywhere in the world that has an internet connection, cloud phone systems give businesses ultimate flexibility. They’re also easy to scale up and down as your business grows and changes.

Because we use multiple secure data centres, there’s no need to worry about your phone system going down. In the unlikely event of an issue at one data centre, your calls will move seamlessly to a back-up centre. This means your business will remain free from interruptions caused by technical issues.

We charge a monthly subscription fee for these phone systems, which will vary according to the needs of your business. Get in touch with us for your free quote. Cloud phone systems are often regarded as a cost-effective choice as you only pay for what you need.

Calls to other VoIP phones are completely free, making these systems a great choice for multi-site businesses or ones that make ready use of their phones. All other calls are covered by your monthly subscription fee.

When you move to this system, you can cancel all your existing telephone lines except for the one that runs your internet connection.

These phone systems are securely hosted in the cloud, while the processor is kept in a secure off-site location. This means that your sensitive data will always be kept safe, even if your business is working from multiple locations.

These systems offer a host of impressive features, including (but not limited to) call forwarding, call notification by email, call recording and call transfer. You can read more about the features of these systems here.

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